Cut business development costs by 60% while capturing 3x more qualified intakes with 24/7 AI assistants that understand addiction treatment
Cut business development costs by 60% while capturing 3x more qualified intakes with 24/7 AI assistants that understand addiction treatment
Monday mornings see 400% more intake calls. Your 3-person call center gets overwhelmed, calls go to voicemail, and desperate patients hang up to try the next facility.
68% of addiction crisis calls happen outside business hours. Each missed call represents a person in crisis—and a potential $25,000 admission lost to a competitor who answered.
Body brokers answer calls in 2 rings, promise anything to get patients, then sell them to the highest bidder—often substandard facilities. They're capturing 30% of your ideal patients with false promises and kickbacks.
Addiction-Trained Conversation Flow Our AI understands the difference between detox, residential, and outpatient needs. It asks the right assessment questions: "How long since your last drink?" "Any prior seizures?" "Insurance carrier?" It speaks your patients' language with empathy, not scripts.
Real-Time Insurance Verification No more 48-hour delays. Our AI instantly verifies benefits, checks deductibles, and explains coverage while the patient is on the call. It can even schedule admission for the exact date benefits activate.
Crisis De-escalation Protocol Trained to recognize suicidal ideation, overdose risk, and withdrawal emergencies. It seamlessly transfers to your clinical team when needed or connects patients to crisis resources while keeping them engaged with your facility.
Family Coordination Automation Automatically calls family members, explains the treatment process, schedules family meetings, and handles payment arrangements—all while keeping everyone informed through your communication system.
Multi-Level Care Navigation Understands your entire continuum of care. If residential is full, it immediately offers IOP scheduling. If someone isn't ready for treatment, it books them for your next intervention or assessment appointment.
73% reduction in missed calls during peak hours and weekends
2.4x higher conversion rates compared to traditional call centers
Average ROI of 340% within the first 90 days of implementation
24/7 availability captures the 68% of crisis calls that happen outside business hours
Source: Addiction Treatment Marketing Analytics, 2024
Step 1: Clinical Setup (48 Hours)
We install your AI with your specific treatment protocols, insurance networks, bed availability system, and clinical assessment questions. No technical skills required from your team.
Step 2: Addiction Industry Customization
Our AI learns your facility's voice, your treatment philosophy, and your specific programs (MAT, dual diagnosis, executive track, etc.). We program your exact admission criteria and exclusions.
Step 3: Go Live & Monitor
Your AI starts answering calls immediately. You get real-time dashboards showing calls captured, admissions scheduled, and revenue generated. Your staff focuses on treatment while AI handles intake.
Absolutely. Our AI platform is built with healthcare-grade security and is fully HIPAA compliant. All patient conversations are encrypted, stored on secure servers, and access is logged and monitored. We sign BAAs (Business Associate Agreements) with every treatment center and undergo regular security audits. Your patients' protected health information is safer than traditional call centers where humans can accidentally expose or mishandle sensitive data.
Our AI is programmed with crisis protocols specific to addiction treatment. It immediately recognizes emergency language, connects to 911 when appropriate, and can seamlessly transfer to your on-call clinician. It never replaces clinical judgment—it enhances your team's ability to be available.
Most treatment centers save 60-80% on their current call center costs while capturing 3x more admissions. Our AI typically costs less than one full-time business developer's salary while also handling an entire call-centers duties AND working 24/7/365. ROI averages 30-60 days based on facility size.
Setup takes 48-72 hours. We integrate with major treatment center software (Kipu, NextGen, Core Solutions, etc.) and your existing phone system. Your team receives training, but the AI handles 95% of interactions independently. You can monitor everything through a simple dashboard.
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